SHIPPING INFORMATION

Welcome to shop at www.snuglume.com! To ensure that you can receive your purchase smoothly, please read the following shipping terms carefully:

Shipping method: We provide shipping services through many well-known logistics and delivery partner companies, including but not limited to DHL, FedEx, UPS and GLS. We will choose the most suitable shipping method based on the target address, package weight and size to ensure safe and fast delivery.

Shipping processing time: After the payment is confirmed, the order will usually be processed and shipped within 2 working days. For peak periods or promotional events, the processing time may be extended, please understand.

Logistics tracking: Once the order is shipped, you will receive an email with a tracking number. You can use this number to check the logistics status in real time on the corresponding logistics company’s website.

Shipping cost: The shipping cost will vary depending on the order total, shipping address and selected shipping method. You will see the specific shipping cost details at checkout.

Shipping time: Depending on different countries and regions, the domestic order delivery time is usually 6 working days. Some remote areas may take longer. International orders are usually shipped within 14 business days, depending on the destination and local shipping services.

Customs duties and import taxes: All international orders may be subject to local customs duties and import taxes. Customers are responsible for these charges, and we recommend that you understand the relevant regulations in your country or region before purchasing.

Undelivered package handling: If your package is not delivered within the estimated time, please check the logistics status through the tracking number first. If you have any questions, please contact our customer service team in time and we will assist you in the inquiry and handling.

Return postage: If you need to return the product due to product defects or wrong shipment, we will bear the return shipping cost; if you return the product for other reasons (such as dissatisfaction or wrong order), the customer is responsible for the return shipping cost.

Thank you for choosing us www.snuglume.com, we strive to provide you with a quality shopping experience and fast logistics service. If you have any questions, please feel free to contact our customer service team, we will serve you wholeheartedly!